The City of Shawnee is an Equal Opportunity Employer
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
View our Equal Employment Opportunity Plan--EEOP
Please make sure and read below under How Do I Apply to make sure you have filled out the correct application. Thank you!
PLEASE BE ADVISED THAT APPLICANTS WHO DO NOT SUBMIT A COMPLETED APPLICATION WILL NOT BE CONSIDERED FOR AN OPENING.
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Regular Employee Applicants
Shawnee Splash Applications
City of Shawnee-Shawnee Splash-Application
City of Shawnee-Shawnee Splash-Mobile Application
Police Officer Applicants
No job openings at this time.
How Do I Apply?
Are you interested in becoming a City of Shawnee employee? Listed above are the positions that are currently open with us right now. You can download the City Application by clicking its link above.
Once you have filled out the application completely, you can either mail it to the HR Department, 16 West 9th Street, Shawnee, Oklahoma 74802-1448, email to email@example.com or fax it to Jennifer Greenland at (405) 878-1734. If you are applying for more than one position within the City of Shawnee, a new application has to be filled out for each position.
Job descriptions are available for each position that is open. If you would like to receive notices through e-mail for position that come open with the City of Shawnee, please sign up on this webpage to receive them!
The City of Shawnee requires a pre-employment drug screen and physical for its potential employees.
General City of Shawnee Employee Information
The City of Shawnee offers positions in these categories:
- Full Time
- Part Time (averages from 20 to 29 hours a week)
- Seasonal Temporary Help (variation on the hours and type of work)
The City of Shawnee is an Equal Opportunity Employer and prohibits discrimination because of race, sex, religion, age, national origin or disability in recruiting, hiring, training, transfers, and promotions for any and all positions with the City of Shawnee
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|Job Title||Telecommunicator One (Call Taker)|
|Job Description||City of Shawnee
JOB TITLE: Telecommunicator One
PAY RANGE: Grade 9, starting at $13.07/hour
ACCOUNTABLE TO: Dispatch Supervisor
REVISED: September 15, 2017
JOB SUMMARY: A non-exempt position that is responsible for providing professional, quality service to citizens and users in providing emergency and non-emergency communication services by receiving complaints and requests for services from citizens and public safety personnel and providing pre-arrival instructions.
ESSENTIAL JOB FUNCTIONS:
Accurately, quickly and courteously receive incoming emergency and non-emergency telephone calls and extract the maximum amount of essential information in a minimum amount of time.
Accurately and quickly utilize computer-aided dispatch system facilities for complaint taking and coordination of public safety incidents.
Provide emergency medical, fire, and police pre-arrival instructions according to policy.
Serve as an information resource to general public. Locate requested information through additional sources.
Participate in job-related training sessions and seminars.
Observe field operations of public safety response units.
Maintain prompt and regular attendance; attend required staff meetings.
Maintain knowledge of police, fire and medical service procedures.
Other duties as assigned.
High school diploma or GED.
Maintain a clear background check.
Must be able to handle material with confidentiality.
Must be able to multi-task and handle safety issues in a time sensitive manner.
Must possess a valid Oklahoma drivers license and maintain driving record acceptable to the Citys insurance carrier.
Must pass a complete background check.
Must be able to type proficiently, index, file and perform other clerical functions.
Skills in professional written and oral communication
Must be able to work multiple computer programs.
Must be able to communicate with public and emergency responders effectively in all emergency situations.
Must be able to calm irate or frantic callers to obtain pertinent information.
Must be able to maintain patience and a cool head.
Must be able to follow the Police Departments chain of command.
SUPERVISION REQUIRED: Works under direct supervision of the Shift Supervisors, Communications Manager and Administrator of Support Services.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
Most of the work is performed indoors in isolated area.
Must be able to work under stressful situations.
Must agree to wear uniform provided and follow the Communications Division uniform policy.
Must be willing to work different hours, rotating shifts, weekends and holidays.
Employee works in an office environment and uses a desk top computer, fax, copier, and other electronic devices.
Employee is sometimes required to work outside in both normal and abnormal weather conditions as required.
Employee is occasionally required to bend, stoop and twist when maintaining files.
Employee may be required to walk up and down stairs.
Some lifting is required, usually up to at least 25 pounds.
Must be able to adhere to Shawnee Communications Center and City of Shawnee Policies.
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City of Shawnee Personnel Department
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